Director of Pre-Sales and Solutions, Markem-Imaje

April 2019 - December 2024

Spearheaded the leadership of a high-performing team of pre-sales Solution Consultants, driving strategic growth in SaaS-based Packaging Intelligence solutions and consistently exceeding annual revenue targets by 20%+.

Directed comprehensive proposal development processes, delivering tailored, scalable solutions to meet diverse client requirements across multiple industries.

Partnered with product development teams to refine and expand the Packaging Intelligence portfolio by leveraging customer insights and market trends, driving innovation, and aligning with emerging demands.

Cultivated strategic client partnerships through executive-level presentations, advanced product demonstrations, and exceptional solution delivery, achieving a 15% increase in client satisfaction scores.

Optimized communication and solution design workflows, contributing to a 10% improvement in project execution efficiency and reinforcing market leadership in traceability and packaging solutions.

Markem-Imaje is a global leader in product identification and traceability solutions, specializing in marking and coding systems. Formed in 2007 from the merger of Markem Corporation and Imaje S.A., the company is headquartered in Geneva, Switzerland, and operates as a wholly-owned subsidiary of Dover Corporation. Markem-Imaje offers a comprehensive range of products, including inkjet printers, laser coders, and thermal transfer overprints, all designed to ensure product authenticity, safety, and connectivity across the supply chain. With a strong commitment to innovation and customer success, Markem-Imaje serves various industries worldwide.